Managed IT Support complements your existing IT team or takes full responsibility for your IT infrastructure, depending on your needs. This is our most popular IT support model, which delivers reliable, predictable costs and services with no hidden extras.
With market-leading suite of remote management and monitoring tools improves your organisation’s efficiency, by taking a proactive approach to maintain your systems and prevent business disruption.
Managed IT Support has never been more simple.
Our approach to billing is simple, and scales with you. You can choose from monthly, annual and three-year agreements, ensuring no nasty surprises and enabling you to plan ahead.
Working proactively with you ensures the necessary levels of support to help keep your operations functioning smoothly. Our engineers and Account Managers are all trained in leading solutions from Microsoft, HP and Vmware, and provide end-to-end solution support at all levels of business.
When you partner with for Managed IT Support, we will:
- Provide fixed service level agreements from a portfolio of services that fit your business needs.
- Provide a proactive service to support your core IT infrastructure, ensuring system up-time and giving your business confidence with predictable and fixed costs.
- Monitor and maintain your systems so you can focus on your business objectives.
- Understand your business and align IT to fit your objectives.
- Provide a Help Desk experience to your staff that exceeds their expectations.
- Provide a 15-minute response to business critical issues.
- Provide instant support for “big impact, quick-fix” issues that are affecting individual users.
- Work with your 3rd party providers to manage issues relating to IT or projects which need an IT input.
- Provide peace of mind that your business is being looked after by a team of professional people who care.