Now you might well think that this is going to be one of those come-speak-to-Select-Technology-because-we-are-the-best-in-the-world kind of blogs…
I really want to be open and honest here, and say that there are probably plenty of good IT companies out there. I say “probably” because, in all fairness, we stopped researching the competition.
We stopped trying to be like everyone else.
We no longer look at pricing. We know we’re at the higher end of the IT support market, but that’s a good thing because it gives us the headroom to properly support our customers and provide outstanding customer service.
This definitely bares repeating: We can properly support our customers and provide outstanding customer service.
And, when we stopped worrying about being like every other support company we began to really understand what it takes to be different.
There’s no reason to compare our services to any other IT support company out there because the bottom line is that no-one else can be like us, we have a team of people who are dedicated to our core values.
Our services are simply designed with one thing in mind:
Will this solve your problem?
This does often present us with some problems, because when we are up against a so-called competitor in a new business situation our potential new clients get very confused because they are looking for a like-for-like comparison.
But this also plays in our favour time and time again because it allows us to explain, and for you to see how we really do things differently from others.
This is why it really pays for us as an IT support company to be innovative and constantly develop new and better services.
Talk to us today and find out how Select Technology can solve the challenges you face as technology in business evolves.