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Outsourced IT, what does that mean?

Outsourced IT

Outsourced IT, what does that mean?

Good Question!

When we talk about outsourcing here at Select Technology we are not referring to offshore outside of UK outsourcing.

We are referring to tailored outsourcing services utilising our very own service desk and our own employees all managed from our service desk here in Tonbridge, Kent.

Whether in part or in full, IT outsourcing requires a flexible and skilled service provider. Whatever your reasons for outsourcing, we provide a tailored service to meet your organisations unique requirements.

Remote IT Support

Some organisations outsource elements that are expensive and ineffective to run in-house, up to an including their entire Helpdesk function. With our extensive experience of common infrastructure technologies we are often better placed to deal with common tasks such as Microsoft infrastructure support. Our remote services can provide all Helpdesk functions, including 24×7 support if required.

Onsite Support

In other scenarios we provide dedicated technical staff onsite, integrated with your existing team. They’ll bring extensive and varied experience to the table, and will stay with you as long as required. And as Select Technology team members, they’re 100% committed to delivering a superior service.

Our outsourcing agreements can also include protection against traditional staff challenges such as unplanned absences, providing an essential continuity of service. We’ll tailor our service to meet your unique needs.

The Perfect Fit

Full or partial outsourced IT expertise for Helpdesk, skills infill and knowledge gaps. companies of 25 – 250+ would benefit from these services. We also have some example clients where Select Technology have 2-3 staff complimenting the in-house IT team, fully integrating in all areas.

This means that our client benefits from specific skill sets, has flexible bespoke services and burst capacity for their in-house team. Also we completely take the pain away from our clients when it comes to the recruitment process which in itself can be very time consuming.

Outsourced IT Case Studies

You will find relevant case studies here and here.

These are some highlights of this bespoke service and if you would like to find out more then please fill out the contact form below and we’ll get straight back to you or alternatively call us today on 01892 830111.

Questions are good, ask as many as possible we look forward to speaking to you soon.