Managed IT Support Services Kent

Founded in 1927 to support young people with learning disabilities, Pepenbury, which is located in Pembury, near Tunbridge Wells, is now a Kent County Council registered residential home, providing residential care, day services and supporting people, living independently in the community. Select Technology provides IT Support for Pepenbury Residential Home in Pembury.

The Challenge

Select Technology has provided effective IT Support for Pepenbury Residential Home, located in Pembury, for over 10 years. Like most businesses, Pepenbury needed the expertise and knowledge of an in-house IT Support Services team in Kent but without the associated costs. With over 150 members of staff relying on a fragmented and disparate network covering a number of geographically dispersed buildings, delivering high network availability was a key priority. To maximise productivity and minimise downtime, Pepenbury, in Pembury, opted for our proactive system monitoring solution, giving them complete peace of mind, knowing that IT Support issues are detected and efficiently dealt with.

The Solution

To get the IT Support and specialist expertise needed to optimise their evolving and increasingly sophisticated IT infrastructure, Pepenbury Residential Home, in Pembury, near Tunbridge Wells, migrated to the Select Technology fully inclusive Managed IT Support Services Kent.

The benefits

• IT cost control
• Reduced downtime
• Improved system performance
• Extended hardware lifespan and ROI

The benefits of our IT Support service to Pepenbury Residential Home in Pembury are great, and this is the reason why our Managed IT Support Services Kent are so positively received by our clients’.