IT support and managed services

Founded in 1927 to support young people with learning disabilities, Pepenbury is now a Kent County Council registered residential home, providing residential care, day services and supporting people, living independently in the community.

The challenge

Select Technology has provided effective IT support for Pepenbury for over 10 years. Like most businesses, Pepenbury needed the expertise and knowledge of an in-house IT team but without the associated costs. With over 150 members of staff relying on a fragmented and disparate network covering a number of geographically dispersed buildings, delivering high network availability was a key priority. To maximise productivity and minimise downtime, Pepenbury opted for our proactive system monitoring solution, giving them complete peace of mind, knowing that IT support issues are detected and efficiently dealt with.

The solution

To get the IT support and specialist expertise needed to optimise their evolving and increasingly sophisticated IT infrastructure, Pepenbury migrated to the Select Technology fully inclusive managed service.

The benefits

• IT cost control
• Reduced downtime
• Improved system performance
• Extended hardware lifespan and ROI