It’s Q&A time.
Below is some information you might find interesting.
A few days ago we posted about the fear of change which prompted a few questions.
Here are some real questions we come across on a regular basis from businesses in Kent and the surrounding areas, hopefully you will find them helpful.
“So what’s the lead time and process for becoming a support customer with Select?”
“Well, once the proposal is agreed it couldn’t be easier, we follow an on-boarding process which will mean you are supported from day one while we work away in the background collecting important server and network information, your staff have full access to our Helpdesk from the start.”
“Thats sounds great, but what about dealing with our incumbent support provider.”
“No problem, as part of our process we can liaise directly with your incumbent to ensure we have all the information we require, we will even go as far as dealing with your incumbent, giving notice on your authority so that changing support provider is as painless as possible for you.”
“Okay thats sounds great, so you take all the worries away about moving over to Select Technology?”
“Yes, it really is that easy and we will also deal any 3rd party suppliers setting up everything as you would expect, so from a user experience everything stays the same apart from the support contact details your staff need to contact us.”
Thats all for today,
The Select Technology Team