ISO9001

Select Technology are delighted to announce their latest accreditation, which sets us apart from many other independent IT re sellers. The ISO certification is a recognised benchmark of quality management principles, with a strong customer focus. The ISO9001 certification standard provides guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.

At Select Technology, we have always had a core focus on customer service and maintaining client relationships to our greatest ability. We achieve this by ensuring that our internal processes are monitored and improved on an ongoing basis.

By attaining the ISO 9001 certification, Select Technology have proven that their internal management systems and processes have been independently audited by an accredited certification body and found to be conforming to the ISO global set of standards.

Along with our HP Gold Partner and Microsoft Gold Partner statuses, the ISO9001 certification enhances our commitment to our clients to offer not only excellent account management and technical service, but to also ensure that our delivery of customer experience exceeds expectations and retains our growing loyal customer base.

Server Monitoring- Keeping I.T Cool

Server Monitoring- Keeping I.T Cool

This spring has already delivered some fantastically hot days, with summer rapidly on its way. As much as we all love the sunshine, it does raise some issues on how best to monitor and protect your server and network infrastructure in environments where heat and humidity can put your business at risk.

 

The two main focus areas should be prevention and awareness.

Awareness is crucial. Having an air conditioning unit fail and only finding out when the server goes offline because its overheating, can cost a business thousands in lost revenues and downtime. A server can overheat in a matter of minutes if the environment around changes drastically.

Do as much as possible to ensure your environment is adequately ventilated and cooled. If anything should happen, how soon will you become aware of the problem?

By investing in environmental monitoring equipment for your server infrastructure, any changes to humidity, temperature, etc can be monitored and notifications sent to the relevant person to take preventative action before disaster strikes.

To discuss how Select Technology can help with monitoring your server environment, contact us today.

 

Is your data as Nimble as your competitors

With data still growing at exponential rates, being able to access or analyze your data in the most time and cost efficient manner, can result in either huge rewards or losses when compared against your competitors. Flash based storage offers measurable performance benefits over spindle based storage and can give you a leading edge in competitive situations.

Select Technology are pleased to announce Nimble Storage, the market leaders in flash storage, as the latest addition to our storage portfolio. Nimble Storage’s Adaptive Flash platform dynamically and intelligently deploys storage resources to meet the growing demands of business-critical applications and is the first storage solution to eliminate the flash performance and capacity trade off.

By adding Nimble Storage to our portfolio, we can offer a full complement of storage offerings for any size company or storage scenario.

To discuss your storage requirements drop us a line today.

Windows XP

Can you believe Windows XP is over 12 years old?  Released in 2001 and used by millions it is arguably Microsoft’s most successful operating systems to date, it will certainly be the end of an era when support is finally ended for it on 8th April 2014.  From an IT Support perspective there will of course be concerns when this day finally comes.  Apart from no product support and inevitable future product incompatibilities, the biggest risk from continuing to use XP after support ends is due to windows security updates ceasing to be released.  Without regular security patching, Windows XP could become an easy target for hackers and other malicious activity.  For business users we would always recommend upgrading desktop operating systems before support ends.

Come and say hello, we are on Stand 119 at the Kent Showground, Detling.

The Kent 2020 Event is on tomorrow, Thursday 25th April, at the Kent Showground, Detling.

We look forward to welcoming you to our stand, 119. Come and meet our team and try your luck at our competition, you could win either a £100 Red Letter voucher, £50 Capital Bonds shopping vouchers or a bottle of champagne.

If you are unable to make the show but would like to know more about Select Technology and what we have to offer then give us a call on 01892 830111 or visit our website, www.itsupport.co.uk.

We are based in Paddock Wood in Kent and have been established since 1994.

 

 

A date for your diary – Thursday 25th April – Kent Showground, Detling

 

Kent 2020 Vision – 25th April

The Kent 2020 Vision event brings together over 3000 visitors and exhibitors in the areas largest business to business event.

Select Technology are one of the official contractors for the event, providing complete wireless infrastructure and internet access on the day for visitors.

 

We will also be exhibiting at the event, demonstrating solutions based around Unified Communications and Wireless Connectivity, as well as demonstrating some of the latest tablet devices.

As one of the leading IT Support & Solution providers in the South East, this is an ideal opportunity to showcase our Support and Consultancy Services, including our managed IT services and proactive monitoring solutions.

Come and speak to our team on the day. You can find us on stand 119 in the Kent Pavilion

Come aboard the Westcoast Bus – 1st May 2013

Come aboard the Westcoast Bus……We are extremely lucky to have secured this famous training bus on Wednesday 1st May at our offices in Paddock Wood. There will be a number of interactive demo based modules throughout the day, all are designed to be beneficial in the smooth running of your businesses IT.

We are limited to numbers so if you would like to join us then please book early to secure your place, refreshments will be available throughout the day.

For more information please contact Penny Scott on 01892 830111.

Happy Easter – Pro Active Monitoring in a egg shell!

Remote monitoring utilises a secure, encrypted internet connection between a small software agent running on your server or PC and our central monitoring server. This allows us to monitor your critical systems on a 24/7 basis, giving us a real-time view of device availability, performance data and utilisation statistics. We are automatically alerted when a defined threshold is breached meaning potential IT issues are addressed before they escalate into disruption and downtime

Call us on 01892 830111 to request more information or to arrange for a call back to discuss how System Monitoring could work for you.

Congratulations Janice!

Select Technology had a stand at the East Sussex County Councils ‘Bursars and Business Managers Conference 2013′ at the Amex Stadium in Falmer. We raffled a Samsung Galaxy Tablet and the lucky winner was Janice Tolley from St Andrews CE Primary School in Eastbourne. Well done Janice.

Janice Tolley

Our new IT Service Desk and CRM system

In our quest for service excellence and after months of research and testing, we have now purchased our replacement CRM and Service Desk software.  This fantastic new system will help us to offer our clients an even greater level of service.   There will be many customer benefits, from enhanced reporting to dedicated customer portals, allowing requests to be managed seamlessly, improving communication for all.  We are obviously very excited about this new solution, and more information will follow shortly via our monthly newsletter.